Frequently Asked Questions

The easiest way is to claim your free first visit or sign up for the 2-week trial for $25. Both give you unlimited access to try everything.

Athletic clothing, workout shoes, a water bottle, and a towel. Arrive 10–15 minutes early on your first visit, a coach will give you a quick studio orientation so you know exactly where everything is.

One full day of access to the gym floor, all equipment, and any scheduled class. No credit card required, no commitment of any kind. Just come in and experience Fuse before you decide anything.

Standard memberships are for adults 18+. Our Active Adult 55+ program requires a minimum age of 55. There is no upper age limit.

Your intro pass includes one buddy pass. Regular members receive 2 guest passes per month. Guests can use the gym floor and join classes alongside you during staffed hours.

Yes, Fuse has a wheelchair accessible entrance. If you have specific accessibility needs, contact us before your first visit and we’ll make sure everything is ready for you.

Yes. All classes are capped at 10 participants and every instructor provides modifications for all fitness levels. No experience required, just show up.

Maximum 10 people. This cap is strictly enforced, it’s the whole point of Fuse. Small classes mean real attention from the instructor, not a crowded floor where you’re invisible.

Group fitness classes include Dance Cardio, Zumba, Barre, Pilates, TRX & Strength Fusion, and Yoga Fusion. Our Active Adult 55+ timetable includes Chair Yoga, Chair Pilates, Gentle Aerobics, Tai Chi, and Adaptive Fitness. See the full classes page.

Book online via the WellnessLiving member app (sign in with Google, Facebook, or Microsoft) or on our class schedule page. We recommend booking 24–48 hours in advance as classes fill quickly.

Free cancellation up to 4 hours before the class start time through the app or website. Late cancellations may result in a fee. If a class is full, join the waitlist, you’ll be notified automatically if a spot opens.

Active Adult 55+ classes run Monday through Friday at 11:00am and 1:00pm, designed for a morning schedule with a relaxed afternoon. View the full live timetable on our schedule page.

No, coaches are on-site during staffed hours (Mon–Fri 7am–7pm, Sat 8am–4:30pm; Sundays are unstaffed). After hours, members access the facility independently via key-card. The space is camera-monitored, well-lit, and equipped with an on-site AED and emergency call-buttons.

Your key-card is issued at sign-up during your first staffed-hours visit. If you lose it, the replacement fee is $10. You can also access the facility via the WellnessLiving member app.

No. After-hours access is for active members only. Guest visits are available during staffed hours so a team member can welcome your guest and ensure a great first experience.

A 60-second body composition scan using bioelectrical impedance (BIA) technology. It produces 40+ measurements including lean muscle mass, body fat %, visceral fat, bio-age, and personalised nutrition insights. Results are delivered instantly to your phone via the Evolt Active App.

A single scan is $40 for members and $50 for non-members, and scans are included with every personal training package and challenge. Scan packs bring the per-scan cost down; see the Evolt 360 page for current packs. This summer, you can also add a scan for $25 when booking your free baseline assessment through the app.

Download the free Evolt Active App, create a profile before your first scan, and your results are stored there automatically. The app shows charts and detailed progression data across every scan you’ve done.

Memberships are billed bi-weekly: gym-only is $24.99 on a 12-month term or $27.99 on an open term, gym + 1 weekly class is $39.99, and unlimited gym + classes is $54.99 per two weeks. Active Adult 55+ is billed monthly: $40 gym-only or $50 with the class program. We also offer more options than we list, and we'll build your membership with you in studio. See the full breakdown on our memberships page.

No. We do not have enrollment fees, you only pay for your membership.

Most plans are billed bi-weekly. The Active Adult 55+ program is billed monthly with no fixed term. You can start with the $25 two-week trial before committing to anything.

Yes. Memberships can be frozen for up to 3 months per year, perfect for travel, injury, or seasonal changes. Contact us at least 7 days before your intended freeze start date.

Provide 30 days written notice. For plans with a commitment term, early cancellation may incur a fee. The Active Adult 55+ plan cancels with 30 days notice and no penalty.

Yes. Members receive discounts on personal training packages, Evolt 360 scans (member: $40 vs non-member: $50), merchandise, and priority access to community events and workshops. See the full rewards program.

Online through the WellnessLiving platform using Google, Facebook, or Microsoft sign-in, checkout takes under a minute. You can also walk in during staffed hours and a team member will get you set up on the spot. Most memberships activate the same day.

No. Personal training packages can be purchased independently. Members have access to the gym floor between sessions at no additional cost, which is a common reason people add a membership alongside PT.

1-on-1 personal training, semi-private (2 people), and Small Group Training pods (max 4–5 participants). Small Group Training offers personalized coaching at a lower cost than 1-on-1 sessions.

Reschedule within 24 hours and there’s no penalty. Late cancellations or no-shows may be counted as a used session, so we always recommend giving your trainer as much notice as possible.

No, all personal training sessions are in-studio only. The in-person experience is core to what we do: real coaching, real equipment, real accountability.

Yes, auto-billing in 2 or 4 installments is available for larger session packages. Ask your trainer or the front desk to set this up at sign-up.

Yes, free 3-hour parking is available at Kingsland Junction, directly outside the studio at 7725 Macleod Trail SW. Just register your plate at the parking kiosk. There is typically plenty of space throughout the day.

Yes. Fuse has locker storage, change rooms, and showers. We recommend bringing your own towel and toiletries. Yoga mats and basic equipment are available on-site.

Full commercial-grade range including barbells and racks, dumbbells up to 100lbs, cable machines, cardio equipment, TRX, kettlebells, and a dedicated studio space for group classes. Boutique-sized, so it’s never crowded and always clean.

Yes for gym-floor access, just tap in with your key-card anytime. For classes, drop-ins are welcome when spots are available, but booking ahead is strongly recommended as they fill quickly.

No. All members and intro-pass holders are automatically enrolled, no sign-up form, no fee. Points start accumulating from your very first qualifying action.

Points reset after 12 months of inactivity. As long as you earn at least one point per year your balance carries forward indefinitely.

Redeem through the WellnessLiving member app or by asking at the front desk during your next visit. Perks apply instantly and include free classes, PT sessions, assessments, discounts, and merchandise.